Tag: Freshworks
Freshworks appoints Abe Smith as Chief of Global Field Operations
Freshworks Inc., today announced the appointment of Abe Smith as the company’s Chief of Global Field Operations. He will be responsible for leading field sales worldwide as Freshworks grows upmarket and new ...Freshworks Report reveals massive opportunity for IT leaders leveraging AI
Freshworks Inc. today released the findings of its second annual “State of Workplace Technology” report, which found a 71% increase in the number of software applications on IT team’s work computers over ...Freshworks unveils new generative AI enhancements across product lines to enable higher business efficiency
Freshworks Inc., today announced Freddy Self Service, Freddy Copilot and Freddy Insights to make artificial intelligence more accessible to every workplace. The new predictive and assistive generative AI capabilities embedded within Freshworks ...Freshworks embeds Generative AI to help customer support, sales and marketing teams
Freshworks Inc.today announced new GPT-based conversational enhancements to Freshworks’ natively-built AI powered assistant, Freddy. Using OpenAI’s ChatGPT and underlying large language models, the latest generative AI capabilities of Freddy help a wide ...Freshworks and Meta partner to help Businesses elevate conversational customer experience
Freshworks today announced that companies around the world have increased customer retention by using Freshworks’ conversational AI bots to automate communication with buyers through WhatsApp, Instagram Messaging, and Facebook Messenger. International ...FinChoice enhances its digital customer experience using Freshworks Software
Freshworks, a software company empowering the people who power business, announced today that FinChoice, a digital financial service provider, chose Freshchat and Freshdesk Omnichannel to make digital service effortless for agents and ...Freshworks appoints Dennis Woodside as President
Freshworks Inc., a software company empowering the people who power business, today announced that Dennis Woodside is joining the Company’s executive leadership team as President, effective September 1, 2022. Reporting to Freshworks ...Bloatware hampering employee productivity, says Freshworks report
Freshworks Inc., a software company empowering the people who power business, today released the findings of a report, which found IT professionals in the Middle East and Africa (MEA) spend nearly a ...Freshworks holds first Middle East focused Global Jam
Freshworks, a software company, hosted the first-ever UAE edition of its flagship customer roadshow, Global Jam. Held in Dubai, the event brought together over 100 of the region’s most innovative CX, IT, ...Freshworks CRM to be available in Shopify App Store
Freshworks, a software company, announced Freshworks CRM for e-commerce is now available in the Shopify App Store. The solution integrates directly with Shopify to provide its millions of merchants with a unified ...