Digital Dubai joins forces with Software AG & Palmira to empower government entities via Dubai iPaaS Framework

Digital Dubai has forged a strategic partnership with global technology leader Software AG, and regional implementation partner Palmira Software House to offer the Dubai Integration Platform as a Service (Dubai iPaaS) framework across Dubai Government Entities to provide a tailored and cost-effective solution for their integration needs. The partnership represents a significant step towards Dubai’s Digital City goals and aligns well with the UAE Digital Government Strategy 2025, which emphasizes the integration of digital aspects into government strategies.

The announcement was made during an official MoU signing ceremony at GITEX Global 2023 between H.E. Matar AlHemeiri, Chief Executive, Digital Dubai Government Establishment, one of the entities under the Digital Dubai umbrella; Rami Kichli, Senior Vice President, Middle East and Turkey, Software AG, and Jamal AlMahamid, CEO, Palmira Software House LLC.

With the introduction of this advanced iPaaS framework, government entities in Dubai will gain independence and control over their integration processes. This empowerment over their data enables them to efficiently address their integration requirements, marking a significant enhancement in their digital capabilities.

Dubai iPaaS framework, is a flexible unified offering, pioneered by Digital Dubai, which plays a central role in advancing Dubai’s digital city aspirations. In alignment with these goals, Digital Dubai’s primary mission is to create seamless and accessible digital pathways for resident and visitors, thereby contributing to Dubai’s stature in the digital economy.

H.E. Matar AlHemeiri, Chief Executive, Digital Dubai Government Establishment, Digital Dubai, said: “Our stated mission, at Digital Dubai, is to digitalize every aspect of life for Dubai’s citizens, residents, and visitors, cementing the emirate’s reputation as a pioneer in digital transformation and digital city applications. Dubai iPaaS is a powerful tool that plays a critical role in achieving these ambitious objectives, as it allows for seamless and easy-to-build integrations among all government entities. It also offers enhanced security, access control, a dedicated threat-protection layer, and centralized governance, among many other features, and the agreement we have signed with Software AG & Palmira truly sets the stage for us to take the system to the next level.”

Rami Kichli, Senior Vice President, Middle East and Turkey, Software AG “Digital Dubai is recognized globally for setting standards in innovation and technology advancement. We’re pleased to expand our partnership with Digital Dubai and our valued regional implementation partner, Palmira Software House, to pioneer the Dubai iPaaS framework. This initiative underscores our commitment to actively contribute to Dubai’s transformative and innovative landscape, resulting in an elevated quality of life for residents and visitors, achieved through effortless and accessible digital journeys. Through this framework, we empower government entities to efficiently address their evolving integration needs, contributing to Dubai’s vision of becoming a global leader in the digital economy.”

Jamal AlMahamid, CEO, Palmira Software House said: “Our enduring partnership with Software AG in serving Digital Dubai has reached another milestone as we facilitate the Dubai iPaaS framework. We are pleased to play an active role in Dubai’s path to becoming a globally leading Digital City. We look forward to facilitate this digital transformation by providing a digital foundation for the city’s development, fostering innovation, and enhancing the overall digital experience for its citizens.”

The partnership will provide government entities with cost-effective access to a secure, integrated framework, that boosts agility and ensures consistent performance. Powered by Software AG’s webMethods Integration and API Management Platform, the initiative facilitates scalable, resilient, and data-driven experiences for citizens, residents, tourists, students, investors, and businesses. Together, they strive to establish a reliable digital system that enhances the digital economy and empowers a digitally driven society.