Fakeeh University Hospital in Dubai executes digital transformation with SAP


Fakeeh University Hospital, a state-of-the-art healthcare facility in Dubai Silicon Oasis announced today that its digital transformation with SAP is set to enhance experiences for more than 700,000 patients per year.

Serving communities in the heart of the UAE and the wider region, the 350-bed hospital with medical practitioners across 55 specialties provides primary, secondary, and tertiary care, with an estimated 40,000 admissions and 20,000 surgical operations. Through its integrated healthcare model using smart technologies, Fakeeh University Hospital is well positioned to make a positive impact on the development of the healthcare sector in the UAE.

With an academic and research facility affiliation, Fakeeh University Hospital functions as one of the most advanced smart hospitals in the region, using robust technological systems to facilitate patients’ care and doctors’ efficiency. Through its highly innovative, automated supply chain, the hospital is setting a benchmark in the region by revolutionizing ways in which internal and external hospital systems can be managed.

“Committed to excellence through research, education, and clinical care, precise diagnoses and data-assisted decision making is embedded in our culture for better patient outcomes and faster recoveries,” said Dr. Fatih Mehmat Gul, Chief Executive Officer of Fakeeh University Hospital. “Our digital transformation with SAP is delivering accountable, compassionate, and innovative healthcare services to enhance the well-being of the community.”

To further support healthcare innovation in the region, Fakeeh University Hospital has worked with global technology company SAP to utilize the right tools to support instant decision making, to be future ready for growth and innovation without limitation.

Dr Fahd Nawwab, Vice President, SAP Saudi Arabia.

In line with its vision to be a leading regional role model for patient care and medical education, the hospital now has full visibility and real-time insights on patient and doctor care and history, asset management, medical billing and insurance processes. All user interfaces are modern, highly intuitive, and simple to use.

In addition, SAP’s holistic approach to human capital management – ‘from hire to retire’ – has assisted Fakeeh University Hospital to motivate its workforce to perform their best, collaborate and communicate as a family, and grow and upskill through unlimited access to a host of learning materials at any given time.

“Fakeeh University Hospital is showing how healthcare providers can embrace best practices to become Intelligent Enterprises that leverage real-time technologies to improve patient outcomes and deliver cost-effective care,” said Dr Fahd Nawwab, Vice President, SAP Saudi Arabia. “The hospital is delivering a seamless patient and doctor experience and driving innovation that supports value-based care.”

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